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info COVI-19

mercredi 27 mai 2020

RULES AND INFORMATION IN COMPLIACE WITH THE REGIONAL LAW N° 60 OF 27/05/2020


Check – in

 
Is the fast check -in available?
Yes, we are using the fast check-in: when you make the reservation, you will receive all the forms in order to reduce to a minimum time the check-in procedures upon arrival.
 
Will the Body Temperature be taken upon arrival?
No. We will not be taking the body temperature of the guests upon arrival, even if the management is entitled to do so, denying access in case of temperature over 37,5 °C.
 
Do I have to observe particular rules inside the camping?
The defense strategy against COVID is based on simple rules:
 
–      Use of the mouth/nose mask
–      Wash the hands
–      social distancing of at least 1 mt.
 
 
Mouth/Nose mask & gloves
 
Do I have to wear the mouth/nose mask during the holiday?
Guests have to wear the mask always in the closed community areas (toilet buildings, supermarket, restaurants) and when outside of the private area plot / mobile home and when social distancing of at least 1 mt (except if you are a family or if you are part of those, according to the regulations, are not subject to social distancing) and when you are not practicing sports
 
Do I have to wear gloves during the holiday?
We guarantee the possibility of cleaning / washing hands in various places distributed throughout the campsite and we recommend the use of it for both guests and staff therefor the use of gloves is not compulsory except in the supermarket.
 
The staff inside the camping have to wear the mask?
The staff has to wear the mask whenever they are in direct contact with the guests and in those circumstances when social distancing of 1 mt. Cannot be guaranteed.
 
Toilet buildings
 
How can the toilet buildings be used and how are they sanitized.?
It is compulsory to clean the hands with the special solution at the entrance before entering the toilet building; all the equipment can be used maintaining the minimum distance.
The frequent cleaning and sanitization of the surfaces, tabs and equipment is done by our staff with certified products recommended by the ISS together with the natural air circulation will guarantee the security of the user.
 
Pitches
 
Is it safe to camp in the pitches?
Certainly. The surface of the pitches(min. 60 sqm) will guarantee the security distance; the possibility of living outdoor and in the sun all day is an important strategy against contagion.
 
 
 
 
Bungalow
 
How are the bungalows sanitized?
Our campsite uses ISS certified products for the general cleaning and sanitization of the Airco's, at each change of guests. Also guaranteed is the natural change of air.
 
Animation
 
Is there animation service?
The animation service is guaranteed in July and August.
 
How can we participate at the activities?
All the activities are with a maximum number in order to guarantee social distancing and security for the guests and the operators.
 
Which activities are possible?
It is possible to do all the activities for which social distancing can be guaranteed; miniclub in small groups, fitness, individual sports and evening entertainment.
 
Swimming Pool
 
Is it possible and safe to use the pool?
Yes, the chlorine contained in swimming pools water is constantly monitored (free active chlorine between 1.0-1.5 mg/l; combined chlorine ≤ 0.40 mg/l; pH 6.5-7.5). The crowding density in the pools it is calculated with an index of 7 m2 of water surface per person.
 
Is it possible to use the solarium and the green areas?
Yes, the occupation of the solarium the green area is calculated in not less than 7 sqm per person.
All equipment (seats, beds, towels) must be placed maintaining the distance of at least 1,5 mt.
The beds and chairs will be sanitized by the staff at each change of guests or end of the shift.
If necessary, in order to put a limit to the number of people in the pool area, we will regulate the access.
 
There are cleaning products at the pool?
Yes. There are dispensers with cleaning solutions in various point and at the entrance in order to stimulate a correct cleaning of the hands. It is compulsory to clean the hands at the entrance.
 
 
Beach & Sea
 
Is it possible to swim in the sea?
Certainly; swimming in salt water is recommended for the positive impact on the human body and for the natural cleaning power of the saltwater and the way it favors the dissolution.
Please note that the Vada coast also has the blue Flag 2020 which is synonymous for clean water and maximum attention to security.
 
What is the distance to be kept between the umbrellas at the private beach ( Bagno Il Tesorino) ?
Each umbrella has 10 sqm.
 
What is the distance to be kept between the equipment on the beach?
Between the equipment on the beach (beds, chairs, layers, towels) when not at the umbrella the distance must be 1,5 mt.
 
Are there cleaning products at the private beach?
Yes, there are various points with cleaning products for the guests and the staff.
 
Is it possible to reserve the place in the private beach?
Yes, our staff can give you all the information needed.
 
At the free beach there are particular rules?
No there are the same rules as on the private beach
 
At what distance should I keep my beach equipment from that of my neighbor?
Personal equipment (beds, chairs, layers, towels etc.) must be placed at 1,5 mt. Distance
 
Restaurants
 
Do you take the body temperature at the restaurants.?
No. We will not be taking the body temperature of the guests upon arrival, even if the management is entitled to do so, denying access in case of temperature over 37,5 °C.
 
Inside the restaurant do I have to wear the mask?
Inside the restaurant guests have to wear a mask when they are not at their table.
 
Are there cleaning products at the entrance of the restaurants?
Yes, there are cleaning products for the guests and the staff in various places of the restaurants and especially at the entrance and at the toilets.
 
Is it possible to reserve the meal?
Yes, reservation is highly recommended since there can be no persons inside than the number of seats available.
 
Do you have take-away?
Yes.
 
Do you have restaurants with tables outside?
Yes, all our restaurants and bars have tables outside.
 
At what distance between tables can we eat?
The tables have to be placed in such way to guarantee social distancing of at least 1 mt. Between guests apart from the persons not subject to social distancing. This is personal responsibility.
 
How did you solve the problem of the menu?
The menu can be found in plastic (sanitized before and after use). Online or onetime-paper.
 
Supermarket
 
Do I have to wear the mask in the supermarket?
Yes, it is compulsory.
 
Do I have to wear gloves in the supermarket?
Yes, it is compulsory
 
Where can I buy the cleaning products?
Our supermarket has a great choice of products for cleaning and protection.