fbpx

Safe Holidays


Our commitment and your collaboration
for the pleasure of a safe vacation

Measures valid until new provisions and in compliance with
the ordinance of the Tuscany Region n° 60 of 27/05/2020

CHECK-IN

Is fast check-in available?
Yes, we are implementing fast check-in: at the time of booking you will be sent all the necessary forms in order to minimize the check-in procedures upon arrival.
Is the guest's body temperature measured on arrival?
No. It is not foreseen the measurement of the body temperature of the Guests at the arrival, even if it is faculty of the manager to do it, preventing the access in case of temperature > 37,5 °C.
Do I have to observe special rules inside the campsite?
The anti-COVID defense strategy is based on three simple principles: use of the mask; hand hygiene; distance of at least one meter.

MASK AND GLOVES

Do I have to wear the mask during the vacation?
Guests must always use the mask in closed common areas (bathrooms, supermarket, restaurants) and when they are outside the area bounded by their pitch and it is not possible to guarantee the interpersonal distance of at least one meter (except for those belonging to the same family or those not subject, according to current regulations, to the interpersonal distance) and when not engaged in physical activity.
Do I have to wear disposable gloves during the vacation?
A wide availability and accessibility to hand hygiene systems with hydro-alcoholic solutions is guaranteed in various locations within the structure and the frequent use by Guests and staff is promoted. It is therefore not compulsory to use disposable gloves except in the supermarket.
Do the staff inside the campsite have to wear the mask?
The staff is required to use the mask always when in the presence of guests and, in any case, in all circumstances where it is not possible to guarantee the interpersonal distance of at least one meter.

CENTRALIZED TOILETS

How should the toilets be used and how are they sanitized?
It is mandatory to sanitize your hands with the hydro-alcoholic solution that you find at the entrance of the facilities before accessing the toilets; all sanitary facilities can be used maintaining the minimum distances provided. The frequent cleaning and sanitizing of surfaces, contact parts and sanitary ware, carried out by the staff using products indicated by the Istituto Superiore di Sanità, together with natural air circulation, guarantees the safety of users.

PITCHES

Is it safe to stay in the camping pitches?
Of course. The width of the pitches (min. 60 square meters) ensures a safe distance; the possibility to live the whole day in the open air and enjoy the sun's rays is an important factor in contrast to contagion.

BUNGALOW

How are the bungalows sanitized ?
Our structure uses products authorized by the Istituto Superiore di Sanità for the cleaning and sanitization of the housing unit and air conditioners, where present, at each guest change. The natural air exchange is also guaranteed.

ANIMATION

Is the animation service present?
Of course. The animation service is guaranteed in July and August.
How do I access the activities?
All the animation activities are preferably limited in number, in order to guarantee distance and safety for Guests and operators.
What activities are possible?
All activities that allow adequate spacing are possible. Miniclub for small groups, fitness activities, individual sports and evening entertainment.

POOL

Is it possible and safe to swim in the pool?
Yes, the chlorine content in the pool water is constantly monitored (free active chlorine between 1.0 - 1.5 mg/l; combined chlorine ≤ 0.40 mg/l; pH 6.5 - 7.5). The density of crowding in the pool is calculated with an index of 7 square meters of water surface per person.
Is it possible to use the solarium and green areas?
Yes, the density of crowding in the solarium and green areas is calculated with an index of not less than 7 square meters of walking area per person. The arrangement of any equipment (deck chairs, sunbeds, towels) must be kept at a distance of at least 1.5 m. The beds and deckchairs will be sanitized by the employees at each change of user and / or end of shift. When it will be necessary, in order to regulate the number of presences in the swimming pool area, we will regulate the access to the same by booking.
Are there any sanitizing products in the pool ?
Yes, each system is equipped with dispensers with hydro-alcoholic solutions in places clearly visible at the entrance and in the solarium area in order to promote frequent hand hygiene. There is an obligation to rub the hands already at the entrance.

SUPERMARKET

Should I take the mask to the supermarket?
Yes, it is mandatory.
Do I have to wear disposable gloves at the supermarket?
Yes, the use of disposable gloves is mandatory.
Where can I buy hygiene products?
Our supermarket has wide availability of products for hygiene and protection.

BEACH AND SEA

Is it possible to swim in the sea?
Certainly, indeed the bath in salt water is recommended for its beneficial properties on the body, for the natural disinfection of the saline environment and for the very high degree of dilution guaranteed by sea water. It should be noted that the coast of Vada can also boast in 2020 the Blue Flag, synonymous of sea with clean water and maximum attention to safety.
What is the distance to maintain between the umbrellas of the rental areas ( Bagno Il Tesorino ) ?
Each umbrella has 10 sqm.
What is the distance to maintain between the beach facilities?
Among the beach equipment (sunbeds, chairs, deckchairs, towels) when not placed in the umbrella place, must be guaranteed a distance of at least 1.5 m.
Are there sanitizing products in the areas with parasols for rent?
Sanitizing products are available for Guests and staff at multiple locations.
Is it possible to book the beach station?
Yes, our reservation service can give you all the necessary information.
In the areas of free beach there are special rules?
No, the same rules apply as for areas with rental umbrellas.
What is the distance to maintain between my own beach facilities and those of my neighbors?
Personal equipment (sunbeds, chairs, deckchairs, towels, etc.) must be placed at least 1.5m away from the neighbors.

RESTAURANT

Is there a body temperature measurement for access to restaurants?
No. It is not foreseen the measurement of the body temperature of the Guests, even if it is faculty of the manager to do it, preventing the access in case of temperature > 37,5 °C..
Do I have to wear the mask inside the restaurant?
Inside the restaurant customers must wear the mask whenever they are not seated at the table.
Are there sanitizing products at the entrance of the restaurants?
Yes, sanitizing products are also available for customers and staff at several points of the premises, particularly at the entrance and near the toilets.
Is it possible to book a meal?
Yes, booking is strongly recommended, as no more customers than the number of seats can be present in the restaurant.
Is take-away available ?
Certainly
Do you have restaurants with outdoor tables?
Yes, all our restaurants and bars have numerous outdoor tables.
At what distance between the tables can you eat?
The tables must be arranged in such a way that the seats ensure interpersonal spacing of at least 1 m. between clients, except for persons who are not subject to interpersonal spacing under the applicable regulations; this last aspect relates to individual responsibility.
Can food be consumed at the counter?
Consumption at the counter is permitted only with an interpersonal distance of at least 1 meter between customers, with the exception of persons who are not subject to interpersonal distance according to current regulations; this last aspect relates to individual responsibility.
How did you solve the menu consultation problem?
The menus can be presented in plasticized print with preventive and post-use sanitization, online on the cell phone, or disposable paper.
English